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Delivery conditions

Delivery Concerns

 

If you face any problems with a delivery, please contact at info@kannamas.com or +420-773984464 (Whatsapp/Mobile).

 

It is important for you to ensure self-availability to receive the order at the time of delivery.

 

Reasons for delivery failures

·         Wrong phone number or address for delivery

·         Mistake in the address for delivery provided by Customer

·         The address for delivery is not reasonably accessible

·         There is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery

·         Unavailability of the person at the address to accept delivery

 

Damage of goods

 

Kannama’s Kadai  takes care of any damages or lost items during shipping. If you received your order damaged, please contact us at info@kannamas.com or via whatsapp +420-773984464

Follow these steps to report the same:

·         Send us an email to info@kannamas.com, with your order no and pictures of the damaged items.

 

Note

We provide free deliveries based on the location and the Purchase amounts, currently the delivery is focused only inside Prague, Also under some circumstances such as regular customers etc., there is a possibility of free deliveries (This needs to be agreed between the seller and the consumer)

currently minimum order for delivery needs to be 1000 czk (this may vary)


Re-delivery will be chargeable in the above mentioned cases.