Delivery information
Delivery Concerns
If you face any problems with a delivery, please contact at info@kannamas.com or
+420-773984464 (Whatsapp/Mobile).
It is important for you to ensure self-availability to receive the order at the time of delivery.
minimum amount for home delivery : 950 czk (with 99czk for delivery) / over 1300czk (free delivery)
Reasons for delivery failures
·
Wrong phone number or address for delivery
·
Mistake in the address for delivery provided by Customer
·
The address for delivery is not reasonably accessible
·
There is no easy and secure means of leaving the products at the address
for delivery and there is no person available to accept delivery
·
Unavailability of the person at the address to accept delivery
Damage of goods
Kannama’s Kadai takes care of any damages or lost items during shipping. If you received your order damaged, please contact us at info@kannamas.com or via whatsapp +420-773984464 (Conditions are not applied for Veggies and Electrical products - Damages caused during the transport is at Customer's own risk ,Will not be covered by the shop )
Follow these steps to report the same:
·
Send us an email to info@kannamas.com, with your order no and
pictures of the damaged items.
Note
We provide free deliveries based on the location and the Purchase amounts, currently the delivery is focused only inside Prague, Also under some circumstances such as regular customers etc., there is a possibility of free deliveries (This needs to be agreed between the seller and the consumer)
currently minimum order for delivery needs to be 1200 czk (this may vary)
Re-delivery will be chargeable in the above mentioned cases.
- Delivery term is always decided based on the availability of the goods
- Pre order goods would take btw 3- 10 working days
All the pictures and content (including terms and conditions/ privacy policy / delivery terms ) mentioned on this website is reserved to Kannama's Kadai sro from 1-6-2021, any kind of copy/mis-using these items is strictly prohibited !